Online Exam Registration

Frequently Asked Questions

Please keep in mind that ASWB staff members are answering emails in the order that they are received. We ask that you refrain from sending multiple emails regarding the same issue, as we are assisting candidates and member boards to the best of our ability. Processing time is delayed due to high volume.
We appreciate your understanding and patience.


An approval to test is issued by your state/provincial board after you apply for licensure. Once this approval is sent to ASWB by the board, you can register and pay for the examination. You can find your board contact information here.
Please follow up with your board and have them submit your approval to ASWB so that you can register. You can find your board contact information here.
You will need to contact the board and request them to send a name correction to ASWB. You can find your board contact information here. Once we have the name correction, you will be able to register. As a reminder: Please wait until the name correction has been sent to ASWB before you register for the examination. It can take 24-48 additional business hours for the approval to reach our online system.
You will need to contact the board and request them to send a name correction to ASWB. You can find your board contact information here.

Once we have the name correction, you will be able to register. As a reminder: Please wait until the name correction has been sent to ASWB before you register for the examination. It can take 24-48 additional business hours for the approval to reach our online system.

No, you cannot register until ASWB receives the approval from your board. Please check back with your board. You can find your board contact information here.
No, you cannot register until ASWB receives the approval from your board. Please check back with your board. You can find your board contact information here.
Your next step is to schedule an exam appointment with Pearson VUE. Please follow the directions in your Authorization to Test email that ASWB sent you after you registered. If you do not have this email, please use this form to request ASWB to resend it to you.
Your next step is to schedule an exam appointment with Pearson VUE. Please follow the directions in your Authorization to Test email that ASWB sent you after you registered. If you do not have this email, please use this form to request ASWB to resend it to you.
  • If you have scheduled your appointment and have not received a cancellation notice from Pearson VUE, you should plan to test as scheduled. ASWB recommends that you confirm your appointment with Pearson VUE in advance to be sure of test center availability.
  • If you receive(d) an email from Pearson VUE stating that your canceled appointment was rescheduled 30 days out at a “temporary placeholder test center,” please be advised that this is not a real appointment. You must reschedule your appointment at a date/time and location of your preference, depending on availability.
  • Go to ASWB's page on the Pearson VUE website and sign in. Find your appointment at the temporary placeholder test center and change the date/time and location to an available test center of your choice. Because of the volume of candidates affected, we recommend that you take the first available appointment.
Middle names are not verified at the test center. The first and last names on both IDs must match the name on the Authorization to Test from ASWB. You can find more information in the Examination Candidate Handbook.
If you tested recently, please keep in mind that it takes up to two weeks for ASWB to receive your scores from Pearson VUE. If you are looking to re-register for your next exam, you will need to wait until your scores are received to check back with ASWB about next steps.